In Northern Ireland, the standard next day delivery service applies on orders placed Sunday to Friday. This is with the exception of Sundays and Bank Holidays. Next day delivery is not available for VIP Sale orders. If You Change Your Mind and Wish to Cancel After Delivery. We are accepting orders and processing refunds and continue to accept credit cards, store cards and beauty club rewards as forms of payment. A difference will be payable if the chosen activity costs more than the face value of your activity cheque. If you discover a fault after 30 days, or if you have any questions please contact 0333 777 4510# or send an email to If you experience any problems with your mattress please contact our customer service team; To ensure these products are returned in a clean and re-saleable condition, please use the returns bag provided. If you place your order between the opening time and up to 1 hour before the closing time of your selected store(s), it will be ready for you to collect within 1 hour on the same day. Specific delivery details will be confirmed at the time you order. We will do our best to fill the allocated space, but if we are unable to do so, you may lose your booking. #For call charges, contact your service provider. We may also contact you for market research purposes. If found, return to the Next Banking Department, address below. If we cancel your activity, we will tell you as soon as possible, and do our very best to offer an alternative date or location. If the initial delivery date given is not convenient for you, we will offer two alternative dates. You will be sent detailed returns information with your Beaverbrooks product. Any apartments or houses owned by a private landlord in the Section 8 protected areas identified here. You may not accumulate vouchers or use on multiple purchases. The period of 14 days begins on the day after the day you receive your goods. Next standard delivery charge applies. Additional delivery addresses can be added to your Account either during checkout or by logging into ‘My Account' and selecting the ‘Delivery Address' option. The Estée Lauder Blockbuster Collection will be delivered in a Travel Bag and will contain; 1 NEW Advanced Night Repair, 30ml , 1 Advanced Night Repair Eye Supercharged Complex, 5ml , 1 Revitalizing Supreme+ Crème, 7ml , Gentle Eye Makeup Remover, 100ml , 1 Sumptuous Extreme Mascara, 8ml, 2 Pure Colour Envy Lipsticks (184 Knockout Nude, 333 Persuasive, 3.5g), 1 Pure Colour Envy Lip Gloss in shade 115 Flash Fire, 2.7ml and 2 Pure Colour Envy EyeShadow Palettes in Nudes (10 shades) and Glam (10 shades) - 20 shades in all (total net wt. Contact us again when you have decided which activity you wish to enjoy. If you are unable to use your Voucher within the validity period, the Voucher can be extended for a period of up to six months (excluding promotions). After acceptance the Customer shall not be entitled to reject Goods unless they are faulty. A maximum of 4 Travel Vouchers and or Ryanair Gift Vouchers can be used per booking. If you receive a plant that is in bad condition when you take it out of the box, contact us immediately. Your old Next Home Brochure can be recycled with your kerbside collection for newspapers and magazines or at your local recycling centre. Orders placed on a Saturday will be delivered on Monday. We do not deliver fresh flowers & plants outside mainland UK and Northern Ireland, this includes to BFPO addresses. All orders for products are subject to availability. From 1 December 2020 to 30 June 2021, you can use the Vouchers for attractions, hotels and tours that have received approval to re-open or resume, and are eligible merchants. The price of the items does not include the delivery charge. A person who is not named on the face of the Voucher or activity purchase letter has no right under the Contracts (Rights Of Third Parties) Act 1999 to enforce any terms and conditions of booking. Choose Voucher from the payments methods shown and you will see the screen below. This card remains the property of Next and is not a cheque guarantee, credit or charge card. The PIN remains the property of Next. If you have an order query please email us at or call us on 0333 777 8907# Monday to Saturday 8am till 8pm, Sunday 10am till 4pm. For any content that you submit, you grant Next a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you. See below for all the methods we accept for payment of purchases from Next. Next cannot accept responsibility for your Gift card if it is lost, stolen or damaged. It is important to note that the product dimensions do not include any protruding features such as, controls and handles etc. You will not be charged for delivery on replacement of faulty items. If you wish to cancel, please login to your account at and click on the nextunlimited section of ‘my account’. If for any reason the goods can not be supplied then payment will be refunded in full. These terms and conditions do not affect your statutory rights as a consumer, and are governed by and in accordance with English law. You will need to bring confirmation of order with you when you come to collect the product. The value of purchases will be deducted from the card balance; any remaining balance can be used against future purchases. Purchases and refunds made outside of the UK will be subject to currency conversion at the prevailing daily rate. You are required to notify the activity provider of any relevant medical condition. Please review your Favourites List to keep this item. Click here for the current unpersonalised terms and conditions. To hold a Next account you must be over 18 and a UK resident. Step 1: Where you can use a Section 8 voucher. You will be taken to Next's website, where you can immediately start shopping. This service is available in UK mainland only. All products are sold on the basis that they are suitable for domestic use only. It will not be replaced or its value refunded in any of these circumstances. If the transaction value exceeds that of the Vouchers, the difference can be paid by debit/credit card, PayPal or the other available payments methods in your market. Products on the express delivery will be delivered to your home within 5 working days. you provide written notice of the defect to us and/or telephone us quoting your order reference number; and The winning Entrants will be notified via the email address they have provided. driving license or utility bill and either your credit account statement, delivery note or letter accompanying your Directory. In addition to this please ensure that any refrigeration products are emptied of all food and fully de-frosted prior to collection. This item has been added/removed from a user's Favourites List. Any other complaints should be addressed with the customer service department at Next Experiences, who will take up the problem with the supplier on your behalf. Entrants can enter the giveaway either via instagram or by uploading their image to The service is for personal use only and is not available for customers who purchase goods for business, re-sale or wholesale purposes. Time for payment shall be of the essence. All warranties, conditions and other terms implied by statute or common law (save for the conditions implied by the Consumer Rights Act 2015) are to the fullest extent permitted by law excluded from the Contract. Shopping online at Next is a breeze, and getting a discount on your order is just as simple! By submitting your email address in connection with your rating and review, you agree that Next and its third party service providers may use your email address to contact you about the status of your review and other administrative purposes. We cannot consider a claim for returned goods lost in transit without one. Please do not leave the mattress outside, as unfortunately we will not be able to take any items which have been damaged due to being left outside. There are no Recently Viewed items to show. All goods for collection and recycling must be disconnected from all water, electrical and gas supply in advance of the goods being removed and free from any housing units. No cash or other alternatives are available. If your chosen activity is cheaper, we will hold the difference as a credit against another activity. From fashion to food, homeware to holidays, there are thousands of ways to spend your gift card in-store and online. If the order value exceeds the amount of the PIN Offer, the balance must be paid by debit/credit card or charged to a Next credit account (subject to a credit check when opening a new account). Purchases and refunds outside the UK are subject to currency conversion at the prevailing daily rate. The guarantee starts from the date of delivery. Refund Cards are credited with the value of goods returned and can be used by the recipient only in full or part payment for goods purchased from participating Next Retail stores. Recipients donate the value of the voucher to a UK charity of their choice. We will notify you before we send any chargeable publications giving you the chance to cancel. Not already logged in? Yes, you can mix and match provided the total you choose for each shop matches the overall total of the voucher. During busy periods, we may restrict the number of items you can add to your shopping bag. 1) Next Business to Business is a department within Next Retail Limited, of Desford Road, Enderby, Leicester LE19 4AT (‘Next’). A Voucher can only be extended once and must be done while the Voucher is valid. This charge is applied per collection even if you return multiple orders via one courier collection. For full terms & conditions visit If you require copies of previous terms, please call our contact centre on 0333 777 8247#. Prices in our printed material and on our website are inclusive of VAT. For this reason, we strongly recommend that you wait to receive your unframed prints before committing to third-party frames. Specific packaging or despatch bag are not required, although if possible please return in the original packaging. No parcels will be delivered to a Hermes Parcel Shop on these days but any parcels already delivered will be available for collection. Exceptions, terms and conditions apply. Please review your Favourites List to keep this item. Here you will be given the options of Using your card in store or Online. The Customer undertakes to Next, in connection with these Conditions, to adhere to all applicable trade economic or financial sanctions laws, regulations embargoes or restrictive measures administered enacted or enforced by any sanctions authority from time to time (including for the avoidance of doubt and without limitation the Security Council of the United Nations, the United States of America, the United Kingdom and/or the European Union and its member states). Next Online is a member of the Direct Marketing Association (UK) Ltd (DMA) and is required to operate within the rules of the DMA's Code of Practice. Delivery is usually during business hours. If you need to cancel your activity because of accidental injury/illness to yourself, or a death in your immediate family you should contact Next Experiences as it may be possible to re-arrange your activity on presentation of a medical or death certificate. When the product is ready for collection in the store, we will contact you by email. You will be advised of the estimated delivery date at Select the offer you'd like to use, click on it, and copy the code shown on the screen. The Directive came into effect on 1st July 2007. This information is supplied in English only and we will continue to communicate in this way during your agreement with us. We have made every effort to display all product colours accurately. Most fresh flower orders placed Monday to Friday before 9pm can be delivered the next day. Descriptions of goods and services included in the Art2order site are accurate to the best of our knowledge. We advise you to ensure the method of postage chosen requires a signature by the recipient and carries sufficient insurance for the value of the vouchers sent. Only like for like appliances can be collected for recycling. If we refuse delivery then the goods will be returned and all monies paid will be refunded. You can also send Love2shop Gift Vouchers directly to your recipients, so long as the individual order values does not exceed £500. Please note: Delivery to stores is not available for swatches and paint samples, fresh flowers and plants, some wines & spirits, fresh food items, gift cards, Art2Order, some personalised items, items made to your order, fabric by the metre, domestic appliances, Gift Experiences, the Next Directory, items ordered from Next Garden, Hammonds bedrooms, Beaverbrooks products, D&G, Versace, Moncler & Monnalisa products or some large 2 person delivery items. We reserve the right to apply the value of the prize to any outstanding account(s)of Next Group Companies belonging to winning Entrants. The timescale for delivery will be based upon the item with the latest availability, to ensure all items are delivered together. You may return most items in a new and unused condition and wherever possible in the original packaging. If in any doubt or where acquired by law consult a competent person who is registered with an electrical self certification scheme. The Next Directory book may be sent to you, at our discretion, usually in January and July each year at a charge of £3.75 per publication. That contains any computer viruses, worms or other potentially damaging computer programs or files. Next Retail Limited is authorised and regulated by the Financial Conduct Authority for consumer credit. 6. Next reserves the right to remove, block or de-activate eVouchers without notice if it has reasonable grounds to do so. Buy gift vouchers for any value. As I went through the checkout process I couldn't see any boxes where you would normally enter the code and the system would automatically bring the delivery charges down to … In the event of seasonal supply difficulties of fresh flowers we reserve the right to substitute flowers and packaging of equal quality and value. Nothing in these conditions excludes or limits the liability of Next Domestic Appliances: for death or personal injury caused by Next Domestic Appliances negligence; or under section 2(3), Consumer Contracts Act 1987; or for any matter which it would be illegal for Next Domestic Appliances to exclude or attempt to exclude its liability; or for fraud or fraudulent misrepresentation. 5.5) Late payment of any invoice may at Next’s absolute discretion result in loss by the Customer of any discount previously agreed. For a full list of exceptions to items you can return please see under the heading EXCEPTIONS TO THE RETURNS POLICY. For health and hygiene reasons, once mattresses have been unwrapped, they cannot be returned unless they are faulty. Oops' Something's gone wrong! E.g. Please ensure that the appliance is disconnected from all electricity, gas or water supply before it is collected. Customers should also note that your Voucher must be presented on the day, in order to participate in the activity. Entries that are found to contravene these terms and conditions shall be null and void, regardless of the stage of the Competition. You will be able to see how much you … Specific delivery details will be confirmed at the time you place your order. If you paid using your Next credit account, the returns charge will be added to your account. Customers will be able to choose a 1 hour delivery time slot from a range of available time slots during the following 6 days. We will repair, free of charge, any product that becomes defective due to faulty materials or poor workmanship. All products are sold on the basis that they are suitable for domestic use only. Please refer to the terms relating to the supply of those goods. By visiting the help page on our website; This guarantee is in addition to and does not affect your statutory rights. If you want to cancel/return your order you must tell us within 14 days (beginning on the day after the day you receive the goods), and you then have 14 days to return the items. When the standard courier service is not available, Next will deliver by an alternative carrier and this may take longer. For details of your local services, enter your postcode at If the fault has been reported to us within 30 days of the date of receipt, you may choose to reject the goods and receive a full refund. Free delivery offers are subject to availability and are NOT applicable to some wines & spirits, Gift Cards, Art2Order, personalised gifts, eGiftcards, domestic appliances, Gift Experiences, Made2Measure, fitted bedrooms by Hammonds ,sofas, selected large home items. Company Registered Number: 4521150 Next reserves the right to amend these terms and conditions and/or discontinue the eVoucher at any time. If you decide to return your goods to us we do reserve the right to charge you £99.99 for collection. Most orders made on Saturday before 12pm and Sunday before 12pm can be delivered next day. Made To Order Curtains, Curtain accessories, Cushions, Blinds. There are 37 Next stores in all the main cities in the UK, some of which are retail stores and other clearance stores. Where applicable, the price of the Voucher includes the cost of providing you with personal accident insurance cover. These terms are correct at today’s date and are subject to change. Entrants are allowed to enter numerous times. Customers ordering one or more items in an order will only be charged once. We strongly recommend that you request and retain proof posting for any items returned. If goods are lost or damaged in transit, we may charge you, or not refund to you, amounts that are attributable to the loss or damage. Entrants will not be contacted by Next unless they are selected as one of the three winners. When ordering a sofa, or armchair, you can order a free swatch of fabric to be sure of the colour and texture – to do this, please contact us on 0333 777 8000#. These terms are correct at today’s date and are subject to change. You hereby waive any right you may have to inspect or approve the finished materials or any part or element thereof that incorporates The Material. if you return an item on which a voucher was redeemed, we will not be able to issue you with a new voucher. Once we receive the returned product, we will replace or refund as required. Specific delivery details will be confirmed at the time you order. Just like any other voucher that is given to customers, the American Airlines Voucher is like real cash that can be used to purchase specific services from the company. If you choose a nice leafy-looking deciduous shrub in the winter, remember it's going to turn up looking pretty bare. All of our products carry a 12 month warranty. You will only be charged one delivery fee for orders with multiple items. During Coviid 19 - Red Letter Days are unable to accept Love2shop Vouchers temporarily. Collections of 2 person items and domestic appliances. If you place your order later than 1 hour before the closing time and before the next day’s opening time of your selected store(s), it will be ready for you to collect within 1 hour of the store opening. All appliances should be emptied and, in the case of refrigeration, products defrosted. Where do you enter the code for free delivery??? This offer applies to selected items when purchased at full price. Your credit limit is subject to change. Exclusions to the VIP Online Sale apply. If the order is returned, the money off incentive is not refundable. All prices shown are cash prices in sterling. Featuring big online brands like, iTunes and John Lewis plus many more. 4521150. We will contact you if your order will not be fulfilled within this time. You will be informed at point of order if your goods require 2 person delivery. Turning and rotating of the mattress must be carried out as per the care instructions. To return Beaverbrooks products, see separate heading below. Sign Out. £10 will be credited to your account balance on the date of your first statement following your first qualifying purchase only. If you later return any of the items the discount will not apply and your refund account will be adjusted. i) The Customer shall keep accurate and up to date records as may be reasonably required to demonstrate compliance with the provisions of this Condition 18, permit Next and its authorised representatives to audit such records upon reasonable prior notice and to promptly notify Next of any breach of this Condition 18 in connection with these Conditions. (ii) The Customer shall provide Next with such assistance and information as it reasonably requires from time to time to (a) perform any activity required by any government, regulatory entity or agency in any relevant jurisdiction for the purpose of compliance with any applicable Anti-Slavery Laws, (b) prepare a slavery and human trafficking statement as required by section 54 of the UK Modern Slavery Act 2015 and to include the matters referred to in section 54(5) of that Act, and (c) to conduct due diligence and to measure the effectiveness of the steps it is taking or wishes to take to ensure that modern slavery practices are not taking place in its supply chain. The next day delivery to store service applies to most orders placed before midnight on any day. Get more for less – 50% at Boots today! if you have a £10.00 PIN Offer, you will need to spend £10.01 to ensure the full balance has been redeemed. The returns charge will be deducted from your account. Orders up to £500 in value can be sent to any UK address. Please leave the protective wrapping on your mattress until you are sure you wish to keep it. 14) No confidential information whether written or oral about the business or operations of Next shall be disclosed by the Customer to any third party without the prior written consent of Next. Also print sizes can vary slightly between production batches. Once you are done, proceed to the checkout page and enter the code in the designated box. The incentive is only valid on orders that meet the condition of your PIN. Most returns collected by Next from your home are charged at £2 (£2.50 in Northern Ireland only) per collection. If your provider uses an online registration system you may be able to enter the voucher online at the time of registration. Our mattresses are designed and manufactured to work to their optimum level when paired with one of our corresponding divan bases or bed frames. When your items are ready for delivery, we will be in touch with a delivery date. We will send you a reminder text or email to collect your parcel before we return it to our warehouse. The charge for the nextunlimited service will not be included in any other offer or incentive. 19) Customer shall promptly respond to any recall notice issued by Next and shall follow Next’s instructions in connection with any recalled Products and remove any recalled Products from sale immediately. Next reserves the right to substitute a prize of equal or higher value in the event of unforeseen circumstances. We accept internet orders only from Web browsers that permit communication through Secure Socket Layer (SSL) technology, for example, 3.0 version or higher of Explorer and versions 3.02 or higher of Netscape. A small group of lucky Sydneysiders will receive $100 vouchers next week that can be used to dine out or see a movie on the government’s dime. Next day delivery is not available for Sale orders. A family which receives a housing voucher can select a unit with a rent that is below or above the payment standard. Framed items are custom-made and may only be returned if faulty or not as described. We will endeavour to offer a suitable alternative activity of the same value, however, if not we will refund your Voucher in full. This service is available for mainland UK deliveries only. The following mattresses: House Memory Foam Medium 415852 Firm 446552 , 1000 Gel Medium 991862 Firm 948716 , 2000 Gel Medium 751928 Firm 410312, Rolled Memory 173317 Aloft Mattress are all included in the 101 Nights trial. You can request that our delivery team collect and recycle your old appliance. For all large items requiring two person delivery, a delivery fee of £8.00 will apply, and a fee of £3.99 for all smaller items. Registered No. Next take great care with the colours used in the collections. All complaints are logged, investigated and replied to. This guarantee covers domestic use only and does not cover use for any commercial purposes such as hospitality and lodging. Weekend delivery for furniture, upholstery and large homeware is available between 7.30am and 6.00pm Saturday and Sunday. Nextunlimited will auto renew at the end of the 12 month subscription at the full price of £20. From fun and funky colours to elegant designs, load the card with £10-200 for your recipient to spend on a gift of their choice from Next or Due to the bespoke nature of these items you can only return items which are faulty, do not fit their description, or meet with your instructions. Wall Sticker products that give you a choice of colour and size are custom-made to order. The website is trading as usual. Returns collected by Next from your home cost £2.50 per collection. Delivery of in stock items can take up to 21 days. You will be able to see how much you … To return, please use the pre-paid returns label provided. It is your responsibility to ensure you use the nextunlimited service in accordance with the terms and conditions. Except where the Customer is dealing as a consumer (as defined in the Unfair Contract Terms Act 1977 Section 12) all other warranties, conditions or terms relating to fitness for purpose, satisfactory quality or condition of the Goods whether implied by statute or common law or otherwise are excluded. We will email you when your products are dispatched. Goods will be available on a season by season basis only and styles and fabrics may change within each season. However, you should note that you must be 18 or over to purchase any product containing alcohol. Images of the products shown on this website are for illustrative purposes only. If you later return one of the items, you will no longer be entitled to the discount. Where do you enter the code for free delivery??? Your order for goods is accepted and a contract is formed between Next and you when we despatch the goods you have ordered and not before. No change or refund will be given. Hi, a quick question to anyone who's familiar with Next Online shopping system. It will not be replaced or its value refunded in any of these circumstances. Once you have selected your item and are ready to place your order, we will provide details of the estimated timescale for delivery. Certain items cannot be returned to stores, as detailed in the EXCEPTIONS TO THE RETURNS POLICY section. Please check your measurements using our measuring guides to ensure that the correct sizes are ordered. All the appliances we collect are then sent to be recycled. We will then arrange for an independent expert to inspect the item in your home. These terms and conditions set out the basis on which you can use our website and place orders for items from Next Online. We reserve the right to refuse to collect and /or dispose of any soiled or unsanitary mattress. After image capture, tap Continue to complete the code redemption. We also reserve the right to make minor changes to your activity. To ensure you don’t contribute to damaging the environment, please ask at the time of order for us to take away your old appliance or use to locate your nearest recycle facility. Payment for your order will be taken once stock availability has been confirmed. Please take one form of personal identification e.g. For security reasons, until you have placed an order for goods, received your first statement and a payment has been received for those goods, you will be unable to order gift cards. If you wish to arrange for goods to be returned, please contact customer services on 0333 777 8160#. Please note, this service is only available in mainland UK. The Gift Card will automatically expire 24 months after the last time that you use it to make a purchase, or check your balance and any remaining balance will be deducted. Additional terms and conditions apply to cancelling orders for certain goods such as made to order items, large items of furniture and domestic appliances. Yes, you can mix and match provided the total you choose for each shop matches the overall total of the voucher. Giftcards for Special Occasions. Any payment credited to the card which is subsequently dishonoured will result in the credit being revoked. Please be aware that colours may differ between manufacturers. Offer ends 28th January 2021, while stocks last. You can convert any Lufthansa ticket issued up to and including 15 May 2020 with a travel date up to and including 30 April 2021. Whether you prefer to shop online with a Next voucher code, in-store or a mix of both, one thing's for certain - a Next sale brings out a kind of shopping frenzy that few other brands can match. And who can forget the iconic hardback Next Directory that brought Next's incredible catalogue of clothing, lingerie, gifts, homewares, furniture, electricals and heaps more into our homes to pore over. Per collection optimum level when paired with one of the purchase of other Gift cards or vouchers your (! Is only valid on orders made online and are governed by and in accordance with latest... Faulty and faulty goods UK address the balance at anytime call 0333 777 8800 ( )... A credit will be available on the date of order for VIP Sale orders price will be during... These are given as a consumer, and an email will be informed at of! Order multiple items and register as a delivery date at the prevailing daily rate basis! 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